Frequently Asked Questions

Everything you want to know about our candles, melts, ordering, and shipping. Don't see your question? Just ask!

Our 9 oz candle burns for approximately 40–50 hours.
Our 6 Cube wax melt block lasts for up to 50 hours.

Actual burn time can vary depending on draft conditions, wick trimming, and how long each session burns. See our Safety Tips for best practices to maximize your burn time.
We use Golden Brand Soy Wax and EcoSoya PB Pillar Soy Wax — both are all-natural, premium soy waxes known for excellent scent throw and a clean, even burn. No paraffin blends, ever.
We carry over 60 fragrances across our candle and wax melt lines, including seasonal scents. Visit our Order Online page to browse the full current selection. And if you don't see what you're looking for — we can make it!
Absolutely! If a scent isn't listed, or you have something specific in mind, we can create a custom soy candle or wax melt just for you. Contact us with your request and we'll work with you to get it exactly right.
Because every candle is handpoured, there may be slight variations in color, texture, or appearance from batch to batch. This is completely normal and a natural characteristic of artisan soy candles — it doesn't affect the scent or burn quality at all.
Soy wax has a lower melting point than paraffin, so candles shipped in hot summer weather may soften slightly during transit. They will re-harden once cooled and this doesn't affect burn quality. We recommend ordering early in the week so packages aren't sitting in a hot truck over the weekend.
Please allow 5–7 business days from the time your order is placed. All candles and melts are handmade in small batches, so we want to make sure yours is fresh and perfect before it ships.
At this time, our fresh baked breads are available to Illinois residents only for shipping. They're also available in person at the Ottawa Farmer's Market during the summer season. Candles and wax melts ship anywhere in the USA.
Yes! You can find us at the Ottawa Farmer's Market in Ottawa, Illinois during the summer season. It's a great way to browse in person, smell the scents, and avoid shipping entirely. Contact us if you'd like to arrange a local pickup outside of market days.

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